Terms & protection

The Company and Customer Protection is the domain for guiding services provided by the family-owned company Norway Exclusive AS registered in the Norwegian Registry for Legal Entities and in the Global Legal Entity Identifier (LEI) We offer the unique combination of Authorized Guides who are members of the Norwegian Guiding Assosiation, as well as drivers with Certificate of Professional Competence (CPC) including heavy vehicles. 

Norway Exclusive AS is also member of the National Governmental entity VisitNorway.


Customer Protection in RGF

The safety & protection of our guests comes first! Norwayexclusive guests are fully insured as passengers in the vehicles we use. As travel operators we are required to be a member of the Norwegian Travel Guarantee Fund RGF, which means that in the unlikely event of insolvency the RGF fund will refund any advance payments you have made to Norway Exclusive AS in accordance with the Norwegian Package Tours Act, giving effect to EU Directive 90/314/EEC.



For more information, and to look up Norway Exclusive AS’ fund membership, visit the Norwegian Travel Guarantee Fund web site.


Booking Procedure

Scheduled shared tours are booked directly on our secured web-site

Our private tours will be tailor-made according to your interests, preferred dates and number of guests.

This requires an initial dialogue before we can make our preliminary offer.  Please note however that we are flexible with respect to the start- and stopping points of the tour. Some activities are also weather dependent.

Our main goal is for our tours to be relaxing and flexible.

Changes or alterations of existing itinerary

Tailor-made means flexibility, and we will try to accommodate your wishes as far as we can. However, our ability to alter hotel bookings and some prepaid activities is restricted, and this will be outlined in your booking. Changes of dates and type of limousine are subject to availability.

Payment Conditions

All payments will be directed to a third party secure provider which supports all major credit cards.  For multiple days tours through our partner tour operators, the terms will follow their policy. 

Cancellation and refund terms for Private or scheduled Day tours in the Oslo area:

Prior to 24 hours before tour: 100% refund. For payment via Credit Cards or PayPal account, refund is procedure is outlined in PayPal web site. Norway Exclusive will send the customer an E-mail with instructions either through PayPal or ask for customer’s bank account (with IBAN number for transfer).

Closer to 24 hours before tour: No refund.

All prices include VAT. 

Bank Transfer

Norway Exclusive AS, Nydalen Allé 7, 0484  Oslo, t +47 92 22 92 90
Reg no Norway: 988785172   LEI: 549300Y4EDS5MZRWY629

Account NOK:
BIC:                       DNBANOKKXXX
IBAN:                    NO9115062242695
Account EURO:
BIC:                       DNBANOKKXXX
IBAN                     NO9115062242695
Account USD:
BIC:                       DNBANOKKXXX
IBAN:                    NO0712500594002

General Terms

Travel & Cancellation Insurance
We strongly recommend that all our guests take out travel insurance prior to travelling to Norway. Accident and emergency health care is provided by public hospitals only, and are provided to all without prior payment. However, if there is no reciprocal agreement between Norway and your country, you will be charged for your treatment

Privacy policy
Personal information necessary for your booking, as well as your contact information such as email and phone numbers, will not be used for any other purposes, and will not be shared with third parties.

With respect to activities included in your tour, Norway Exclusive AS acts only as an agent for the activity providers and shall not under any circumstances be held liable for injury, damage, loss or accident caused by participation in or in connection with such activities

In general Norway Exclusive AS, limousines and the limousine company and other service providers have liability and insurance as required by Norwegian law.

Force Majeure
In case of force majeure, including, but not limited to floods, earthquakes, strikes etc the contract ceases to be binding for both parties.

Governing Law
The agreement between Norway Exclusive AS and the customer and all related questions, including any dispute concerning the general terms and conditions listed here, shall be governed for all purposes by Norwegian Law, and possible disputes shall be settled by Oslo City Court (Tingrett), Norway.

By confirming the order the customer has accepted the general terms and conditions listed in this document, as a part of the agreement between Norway Exclusive AS and the customer.

The company Norway Exclusive AS reg no 988785172 is the provider of the services marketed through the brand

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